Proprietary Infrastructure
Greek infrastructure. We are a member of RIPE NCC with our own Autonomous System (AS212485) and a member of GR-IX for optimal routing.
Business VoIP &
Cloud Telephony
Business VoIP, Cloud PBX & SIP Trunk services for businesses and partners. Reliable telephony infrastructure with emphasis on quality and technical support.
Cloud Telephony Services
Complete telecommunications solutions tailored to the needs of modern business.
Cloud PBX
Cloud Call Center
Full-featured hosted PBX with advanced capabilities for your business.
- Extensions & Ring groups
- IVR menus
- Call recording
- Voicemail to Email
SIP Trunks
SIP lines for every need
Reliable SIP trunk connections for interconnection with your existing telephony system.
- High-quality audio
- Scalable channels
- Geographic numbers
- Competitive rates
Call Center
Call Center solutions
Professional call center platform for optimal customer service.
- Queue management
- Live monitoring
- Reporting & analytics
- CRM integration
VoIP Numbers
Virtual VoIP Numbers
Greek and international virtual numbers for your global presence.
- Local Greek numbers
- International DIDs
- Instant activation
- Number portability
Wholesale
Wholesale VoIP Termination
Specialized VoIP termination services for carriers, MVNOs and resellers. We provide high-quality routing with top ASR and ALOC performance.
- Competitive rates
- A-Z termination
- Quality routes
- API access
Technical Excellence
Network Uptime99.99%
Call Quality (MOS)4.3+
ASR70%+
Why choose Smart VoIP
We continuously invest in proprietary infrastructure and expertise to provide uninterrupted communication.
Certified Partners
As a Yeastar Certified Partner, we guarantee the proper installation and operation of your telephone system with top-of-the-line equipment.
24/7 Support
Our technical team is available 24/7 to monitor the network and promptly resolve any issues.
Frequently Asked Questions
What you need to know before moving your business telephony to a modern VoIP infrastructure.
What is VoIP and how does it differ from traditional telephony?
VoIP (Voice over IP) means your calls travel over the internet instead of legacy analog lines. With VoIP you get equal or better voice quality at dramatically lower cost, unlimited channels, and the flexibility to call from any device — IP phone, computer or mobile.
Can I keep my existing business number?
Yes. We support full number portability from any provider. Keep your current number (fixed, mobile or wholesale) and move the service to Smart-VoIP with zero downtime for your customers.
What is Cloud PBX and why choose it over a physical phone system?
Cloud PBX is a virtual phone system running in our carrier-grade datacenter — not on hardware in your office. No equipment to buy, no maintenance fees, and you can enable features (IVR, call recording, queues, CRM integration) with one click. Scales from 2 to 500+ users.
What is SIP Trunking and who needs it?
A SIP Trunk connects your existing PBX to the public telephone network over the internet. If you already have a system (Yeastar, 3CX, Panasonic, Cisco), you don't need to replace it — we simply provide high-capacity SIP lines with low per-call cost.
How do you guarantee quality and stability?
We operate our own Autonomous System (AS212485), are a member of the Greek Internet Exchange (GR-IX) and maintain direct interconnections with tier-1 operators. That means short paths, low latency and 99.99% uptime. Our NOC team monitors the network 24/7.
How quickly can I get started?
For a DID or SIP trunk without porting, activation within 24 hours. For a full Cloud PBX setup with training, 2-5 business days. For number portability from another provider, 5-10 business days depending on processing at OTE/EETT.
Another question? Get in touch →
Contact Us
Our specialized consultants are at your disposal to analyze your needs and propose the ideal telecommunications solution for your business.
sales@smart-voip.eu
Phone
+30 210 9595410
Headquarters
Greece
Contact Us
Our team is ready to help you find the right VoIP solution for your business.
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